As we know, changes in technology can be challenging and investing in new technology can be a complex discussion for many companies. With so many competing forces for capital spending these days, from new store investment, remodels, food service, self-checkout, EV chargers, and more, it can be difficult to build a case for operational technology to improve your overall business. However, operational savings can far exceed the return on investment in other areas. But the “hard sell” for operational investment remains.
In today’s fuel forecourts, many things can go wrong, often without your knowledge. Or, at the very least, without your immediate knowledge. In most cases, quicker reaction could have been taken and lowered your eventual loss or repair costs. Fuel leaks, fuel theft, meter drift, clogged fuel filters, broken dispensers, delivery shortages, and other issues can occur at any time. Unfortunately, only after the 10th or 100th customer complaint, does the issue reach the ear of the store manager. In the meantime, your customers have gone to your competitors for fuel.
Today, manual effort and legacy processes consume an inordinate amount of time for store and corporate staff. While manual effort can be considered a soft cost for corporate and store staff, the amount of labor used, and the lack of true operational insight may be costing your business substantially more than you realize.
In a nutshell, any manual process you are performing today in the areas of environmental fuels compliance and forecourt maintenance diagnostics can be automated, freeing up store and corporate staff to focus on more important tasks related to the customer. The other benefits include more immediate control and insight into how your forecourts are performing, potentially leading to an improved overall operation […]